Vodafone

Our team developed a geospatial visualization tool to optimize sales by mapping customer experience metrics across regions.

This tool combines network KPIs, customer data, and spatial analysis to show areas with high and low service quality, enabling sales teams to focus on locations where products can perform well.

By targeting sales based on real network conditions, we’ve witnessed increased conversion rates in fixed and mobile sales and overall higher customer satisfaction.

The tool also helps into network maintenance by highlighting areas in need of infrastructure upgrades, ensuring a sustainable approach to customer experience.